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Help

Tanuki Games encrypts your personal and payment information using secure 256bit SSL certification. No credit card information is stored or made available to us - it is handled offsite by our credit card processor Stripe.

 

 

Game Descriptions

We do our best to describe the condition of items for sale in some detail as well as provide multiple photos of each item so that there are no surprises when your purchase arrives. If you are in doubt, please ask before making a purchase.

 

Shipping

All prices exclude shipping. Shipping within Japan is 1,000 yen, and orders over 10,000 yen ship FREE. Generally, items will be sent within 3 days of confirmed payment.

 

Returns

All items may be returned for any reason within 7 days of receiving the item/s but please contact us before returning any item/s. Please note that return insured shipping will be the responsibility of the customer.

 

Currency Display

All purchases and transactions are made in Japanese Yen (JPY).

 

Payment methods

For customers inside Japan, payment may be made by credit card through our credit card processor, Stripe, or by bank transfer.

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